# BPO & call center services

> Tribe Consulting is a PCI DSS compliant business process outsourcing (BPO) and call-center company founded in 2014. It runs customer operations worldwide — inbound and outbound support, live chat, CRM, offshore recruitment, virtual assistants and back office — delivered by 2,000+ trained professionals handling 30,000+ calls a day, 24/7/365, across 6 global sites, and by its own autonomous AI. Clients choose people, AI, or a hybrid of both, orchestrated by the Tribe Intelligent Operating System (TIOS).

Source: https://www.tc-bpo.com/bpo
Organization: Tribe Consulting (Tribe Consulting (Pvt) Limited)
llms.txt: https://www.tc-bpo.com/llms.txt
## Services
- [Contact center](https://www.tc-bpo.com/bpo/contact-center): Inbound and outbound contact center operations — support, sales, retention, order-taking and multichannel — by trained specialists, AI, or a hybrid.
- [Back office](https://www.tc-bpo.com/bpo/back-office): Back-office operations: data and document processing, order and transaction handling, claims, verification and reporting, run to PCI DSS standards.
- [Live chat & multichannel](https://www.tc-bpo.com/bpo/live-chat): Live chat, email, social and messaging support run as one unified queue by trained specialists plus AI agents — on brand, on tone and available 24/7.
- [Offshore staffing](https://www.tc-bpo.com/bpo/offshore-staffing): Dedicated offshore teams — recruited with SwiftRecruit AI, trained, managed and QA'd — working to your process across Pakistan, the US, UAE and Costa Rica.
- [Virtual assistants](https://www.tc-bpo.com/bpo/virtual-assistants): Dedicated trained virtual assistants for scheduling, inbox and calendar management, data entry, research and CRM upkeep, inside the tools you use.
- [Revenue cycle management](https://www.tc-bpo.com/bpo/revenue-cycle-management): Outsourced revenue cycle management — eligibility, prior authorization, coding, claims, denials, A/R and patient billing — by certified specialists and AI.
- [Medical billing](https://www.tc-bpo.com/bpo/medical-billing): Outsourced medical billing for small practices: eligibility, coding, clean claims, denials, A/R and patient billing. HIPAA compliant, BAA signed.
- [Managed operations](https://www.tc-bpo.com/bpo/managed-operations): We run entire functions end to end: AI agents, human specialists and platforms combined into one managed operation, measured on SLAs and outcomes.
- [Inbound call center](https://www.tc-bpo.com/bpo/inbound-call-center): Outsource inbound calls — customer service, order taking, bookings and billing inquiries answered 24/7 by trained specialists and AI on one queue.
- [Outbound call center](https://www.tc-bpo.com/bpo/outbound-call-center): Outsource outbound calling — sales and upsell campaigns, lead follow-up, win-back, surveys and payment reminders, run to your compliance requirements.
- [Answering service](https://www.tc-bpo.com/bpo/answering-service): 24/7 answering service run on TIOS: AI answers every call on the first ring and trained agents take over when a caller needs a person. English and Spanish.
- [Technical support](https://www.tc-bpo.com/bpo/technical-support): Outsource tier-1 and tier-2 help desk — ticket triage, troubleshooting and knowledge-base upkeep for software and tech-enabled products, 24/7.
- [Appointment setting](https://www.tc-bpo.com/bpo/appointment-setting): Outreach, qualification and bookings straight into your calendar, with confirmations and reminders that cut no-shows. Proven daily in our own business.
- [Lead generation](https://www.tc-bpo.com/bpo/lead-generation): List building, cold outreach, qualification and instant inbound response, run by trained SDRs and AI. Proven in our own lead-gen company, PropertyLeadX.

Every service is available as human, AI, or hybrid.

## Pricing
See https://www.tc-bpo.com/bpo/pricing — all-inclusive quotes after scoping; typically a fraction of in-house cost. No published rates.