Privacy policy
Effective date: [insert date]
Tribe Consulting values your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have.
Scope. This policy covers personal information collected through this website (tc-bpo.com). It does not cover the personal data we process on behalf of our clients while delivering services — that data is governed by our contracts with those clients (master service agreements, data processing agreements, and, where applicable, business associate agreements). If you're an individual whose data we process for a client, please contact that organization.
Who we are
This website is operated by Tribe Consulting. For privacy questions, contact us at info@tc-bpo.com or at the address in the "Contact us" section below.
Information we collect
Information you provide directly:
- Contact and sales inquiries — your name, work email, company, and the details of your message.
- Job applications — information you submit through our careers process.
- Any other information you choose to share when you communicate with us.
Information collected automatically:
- Technical and usage data — IP address, browser and device type, pages visited, referring pages, and similar analytics data, collected through cookies and similar technologies.
We do not intentionally collect sensitive personal information through this website.
How we use your information
- To respond to your inquiries and provide the information or services you request.
- To evaluate job applications and manage recruitment.
- To operate, secure, and improve our website and understand how it's used.
- To send you updates or marketing communications where you've asked to receive them or where permitted by law — you can opt out at any time.
- To meet legal, regulatory, and security obligations, and to prevent fraud or misuse.
Legal bases (for EEA/UK visitors)
Where the GDPR or UK GDPR applies, we process personal data on the basis of your consent, our legitimate interests (such as responding to inquiries and improving our services), the performance of a contract, and compliance with legal obligations.
Cookies and analytics
We use cookies and similar technologies for essential site functionality and for analytics (for example, to understand traffic and usage). You can control or disable cookies through your browser settings; some features may not work without them.
International transfers
We operate across multiple countries, including the United States and Pakistan. Your information may be processed in these and other countries where we or our service providers operate. Where required, we use appropriate safeguards for international transfers.
Data retention
We keep personal information only as long as necessary for the purposes described here or as required by law, then delete or anonymize it.
Security
We maintain enterprise-grade security controls to protect personal information. As an organization, Tribe operates to recognized standards — PCI DSS, ISO 27001, SOC 2 Type II, HIPAA, and GDPR. No method of transmission or storage is completely secure, but we work hard to protect your data.
Your rights
Depending on where you live, you may have the right to:
- Access, correct, update, or delete your personal information.
- Object to or restrict certain processing, and request portability.
- Withdraw consent at any time (where processing is based on consent).
- (EEA/UK) Lodge a complaint with your data protection authority.
- (California) Know what we collect, request deletion or correction, and opt out of “sale” or “sharing” — which we do not do — without discrimination.
To exercise any of these rights, contact us at info@tc-bpo.com. We'll respond as required by applicable law.
Children's privacy
This website is not directed to children under 16, and we do not knowingly collect their personal information.
Third-party links
Our website may link to sites we don't control. This policy doesn't apply to those sites, and we're not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. We'll revise the “effective date” above and, for material changes, provide a more prominent notice.
Contact us
Tribe Consulting
585 Union Avenue, Suite 7, Laconia, NH 03246, USA
Email: info@tc-bpo.com
US: +1 888 898 5006 · Pakistan: +92 21 111 087 423
Questions about this policy? Contact us, or read about our security & compliance.