Ecosystem › Restaurants & QSRTSourcing
Tribe ecosystem · Restaurants & QSR

TSourcing

Order-taking at scale for QSR.

TSourcing becomes an extension of your team — answering every order call, getting it right, and upselling gently, 24/7. World-class agents at the lowest call rates in the industry, now with multi-channel Voice AI for phone and drive-thru.

RestaurantsHuman + AIUS
The problem

Every missed call is a missed order.

When the lunch rush hits, in-store staff can't cook, serve dine-in guests, and answer a ringing phone at the same time — so calls go unanswered and orders walk away. TSourcing takes the phones off your team's plate entirely: every call answered, every order accurate, every ticket a chance to upsell — without adding headcount in the store.

What it is

Your order line, run by experts.

TSourcing is a dedicated QSR order-taking operation — trained call agents plus intelligent systems that handle your phone and drive-thru orders and drop them straight into your POS. Agents become an extension of your staff, open 24/7, and can change specials on the fly. The result: higher tickets, lower labor cost, and no missed calls.

How it works

Four steps, every order.

Customer calls your store number.
Call is routed — via IVR to the first available agent.
Order taken — the agent processes it accurately in your POS, and your store receives it.
Fulfillment — your store prepares and delivers. That's it.
Why it works

Higher tickets, lower cost, happier stores.

Increase average ticket — agents upsell gently on every call.
Improve customer service — quick, friendly, solution-oriented, world-class-trained agents.
Increase employee productivity — in-store staff focus on the store, not the phone.
Decrease labor costs — you pay for call handling, not full-time order-takers.
Increase total transactions — never miss a call, 24/7, with low handle times.
Reduce employee turnover — take the phones off the floor and in-store morale rises.
Voice AI

Multi-channel Voice AI, built on a proven operation.

TSourcing's multi-channel Voice AI extends its order-taking into automated voice and text for phone and drive-thru: it learns from each interaction, communicates in a fluid, human-like way, ensures order accuracy, captures every revenue opportunity, and saves staffing cost — human agents and AI on the same operation.

Who it's for

Quick-service and pizza brands, single-site to national.

QSR, pizza and fast-casual brands that want every order call answered, higher tickets and lower labor cost — with the option to blend human agents and Voice AI.

Highlights

By the numbers.

1,100+ QSR locations served
115+ trusted clients
500+ professional call agents
24/7 availability, with redundant call-center sites for continuity
How it fits the Tribe ecosystem

One engine. Every industry.

TSourcing is a core part of Tribe's QSR stack: Ezra AI takes orders with conversational AI, while TSourcing and Kanekt365 run the human + AI order-taking operation behind it — proof the model works end to end. Backed by Tribe's people and CodingKey's engineering.

FAQ

Questions, answered.

What does TSourcing do?
It runs phone and drive-thru order-taking for QSR brands — agents take orders into your POS, upsell gently, and are available 24/7.
How big is TSourcing?
It serves 1,100+ QSR locations across 115+ clients with 500+ call agents.
How does it save money?
You pay for call handling instead of staffing full-time order-takers, and in-store staff stay focused on the store.
Does it use AI?
Yes — TSourcing offers multi-channel Voice AI for phone and drive-thru, alongside human agents.
How does it relate to Tribe?
It's part of Tribe's QSR stack (with Ezra AI and Kanekt365) and the wider ecosystem.

Explore TSourcing.

This is the Tribe-side profile — visit TSourcing for the full experience. It's an independent brand in the ecosystem, powered by Tribe's people and CodingKey's engineering.

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