A 24/7 answering service that sounds like you.
An AI receptionist, run on TIOS, answers every call on the first ring, day and night — booking, answering and taking messages to your rules. The moment a caller needs a person, a trained agent takes over with the full context. In English and Spanish.
Free trial · Month-to-month, no long-term contract · English & Spanish, 24/7
Every call answered. The right ones escalated.
Answering built for your business.
Each service is set up around the calls your industry actually gets — the emergencies, the intake questions and the software you already use. All of them start with the same AI receptionist.
After-hours answering
Nights, weekends, holidays and overflow — urgent calls to your on-call team.
See how it works →HVAC & plumbing answering
Emergencies dispatched to your on-call tech, service calls booked, every lead caught.
See how it works →Property management answering
Maintenance triage, emergency dispatch, work orders and showings — day and night.
See how it works →Bilingual answering (English & Spanish)
Every caller served in English or Spanish, 24/7 — messages delivered in English.
See how it works →Legal answering & intake
New-client intake to your script, consultations booked, urgent matters to an attorney.
See how it works →Medical office answering
HIPAA compliant: appointments, refill messages and after-hours calls to your on-call provider.
See how it works →Contractor answering
New-project leads qualified, estimates booked, homeowner and site calls handled.
See how it works →Real estate answering
Sign and listing calls answered, buyers qualified, showings booked, hot leads sent fast.
See how it works →A new customer calls at 9:40 p.m.
First ring
The AI receptionist answers, says it is a virtual assistant, and asks how it can help.
Understands
It works out who is calling and why, in English or Spanish, and checks your rules.
Handles the routine
It books the appointment, answers from your approved information, or takes a detailed message.
Person when needed
Urgent, upset or complex? A trained agent takes over with everything captured so far.
You're informed
A summary reaches you by email or text, and urgent matters reach your on-call contact.
An illustration of how a call can run — not a recording of a real call. Your own rules decide each step.
AI on the first ring. A person the moment it matters.
The AI receptionist introduces itself as a virtual assistant and offers a person. No pretending. A trained agent takes over when:
Every handover carries the full context — who is calling, why, and what has been said — so nobody has to repeat themselves.
Human. AI. Or both.
Run on TIOS. Proven at scale.
TIOS is Tribe's operating model: AI agents, enterprise platforms and trained people working as one system. On your phones, that means an AI receptionist that answers instantly, people who step in with the full context, and one record of every call.
Calls are answered by Tribe's delivery centres in Pakistan and Costa Rica. Our US office is in Laconia, New Hampshire.
Related services.
Questions, answered.
Is it AI or a real person?
Where are your agents?
Can you answer in Spanish?
Is this a fit for small businesses?
Is there a contract?
Can you follow our exact protocols?
Can you just cover nights and weekends?
What happens with urgent calls?
A 24/7 answering service that sounds like you.
AI on the first ring. A person the moment it matters. Free trial, month-to-month.