About Tribe

We build companies that run on people and AI.

Founded in 2014, Tribe grew from a single Pakistani call center into an AI-native operations group — a family of companies solving real business problems with autonomous AI, enterprise platforms and exceptional people.

Our story

From one call center to an ecosystem.

Tribe Consulting started in 2014 with a simple belief: that world-class operations could be built from Pakistan and trusted by clients anywhere. We began in BPO and business process management — answering calls, supporting customers, running campaigns — and earned a reputation for doing it exceptionally well.

Over the next decade we did something few outsourcing companies do: we didn't just serve industries, we built companies inside them. Healthcare. Restaurants. Real estate. Recruitment. Logistics. Each one a real business, solving a real problem — and each one a place to prove technology before offering it to the world.

When AI arrived, we were ready. Because we already operated real businesses, we could build AI that works in production, not just in demos. Today Tribe is an AI-native operations group: human experts and autonomous AI, working together, across a family of companies.

Built organically, over a decade — without institutional capital.

What we do

Intelligent operations. Autonomous AI. Exceptional people.

Tribe designs, builds and operates intelligent operating systems that combine autonomous AI, enterprise platforms and human expertise to deliver measurable business outcomes.

Mission & vision

Why we exist, and where we're going.

Our mission

To solve real business problems with technology and people, and to build globally respected companies from Pakistan that create meaningful employment and export world-class AI and services.

Our vision

To be an internationally recognized group known for integrity, execution, innovation and customer trust — where every venture strengthens the others, and where technology genuinely improves how businesses operate.

What we stand for

The principles behind every decision.

Integrity before revenue. We do the right thing, even when it costs us. Trust is the asset we protect above all.
Trust as a long-term asset. We build relationships to last, not transactions to close.
Technology that solves real problems. We build to make businesses genuinely better — not to chase hype.
Systems over individual dependence. We build repeatable systems and strong teams, so quality never rests on a single person.
One interconnected ecosystem. We treat our companies as a family — each one strengthening the others.

How we choose what to build: every new venture is tested against a simple framework — is it a real problem, can it scale internationally, can AI make it better, does it fit the ecosystem, does it create meaningful employment, is it ethical, and will we be proud of it in ten years?

Why Tribe

Most companies talk about AI. We run businesses on it.

Because Tribe operates real companies — a healthcare business, restaurant call centers, a property marketplace, a recruitment platform — every system we build is proven in live operations before it reaches an outside client. That's a promise almost no one else can make.

1
Real business problems
2
Tribe operations
3
CodingKey engineering
4
AI + human delivery
5
Live deployment
6
Clients
Continuous learning
Every live cycle feeds the next — the system gets better over time.
The Founder

From PKR 6,000 to 2,000+ careers.

Modood Ahmed, Founder & CEO of Tribe Consulting.
Modood Ahmed
Founder & CEO · Entrepreneur · Operator · Institution Builder

Modood Ahmed is the Founder and CEO of Tribe Consulting and the entrepreneur behind the wider Tribe ecosystem — a serial builder of real businesses powered by technology, AI and exceptional people.

His journey began in Karachi in 2007. He arrived with PKR 6,000 in his pocket and started on the frontline of Pakistan's emerging outsourcing industry — taking calls, learning operations, and understanding customers, people and performance from the inside. After studying information technology, he sharpened his craft in roles at TRG, IBEX Global and oDesk, learning the business thoroughly before ever attempting to lead one.

Those early years — including an entrepreneurial setback — taught him a lesson that still defines Tribe: ambition alone doesn't build a lasting company. Durable growth takes financial discipline, capable teams, transparent systems, operational consistency, and the patience to earn trust one commitment at a time.

In January 2014, Modood founded Tribe Consulting with five people and no institutional capital. Built organically — through reinvestment, client trust and disciplined execution — it grew into one of the largest BPO and business-process organizations in Pakistan, now more than 2,000 professionals across a multi-country delivery network.

For Modood, 2,000 is never just a headcount. It's first jobs, first salaries, financial independence and thousands of families touched by meaningful work — and many who joined at the start of their careers have become trainers, managers, technologists and leaders in their own right. That human impact is how he measures success.

Today he is leading Tribe's shift from a conventional outsourcing business into an AI-native intelligent-operations group. Across Tribe Consulting, CodingKey and a portfolio of sector ventures, the group combines autonomous AI, enterprise platforms, managed operations and human expertise to solve real problems in healthcare, restaurants, recruitment, real estate, logistics, industrial operations and customer experience.

His philosophy rests on integrity, transparency, competence and systems that don't depend on any single person. He believes a founder's job isn't to be indispensable, but to build capable leaders, repeatable processes and an institution strong enough to keep growing beyond him — a globally respected institution, built from Pakistan, that creates meaningful careers and exports world-class services and technology.

"I arrived in Karachi looking for an opportunity. Tribe was built so that thousands of others could find one — and so that Pakistan's talent could compete on the world stage."

— Modood Ahmed, Founder & CEO

2007
The journey begins
Jan 2014
Tribe founded
5
Founding team
2,000+
Careers created
Leadership team

The leadership team building the next chapter.

Tahir Rasheed

Tahir Rasheed

Co-Founder & Managing Director

Co-founder of Tribe and Managing Director of the group. Since 2005, Tahir has built two decades of experience across BPO, recruitment, digital marketing, business development and organizational leadership. He co-founded Tribe in 2014 and helped grow it from a five-person startup into an international organization. A Google Ads–certified professional and lifelong learner, he's focused on AI, business transformation, leadership, and creating opportunity through technology, innovation and people development.

LinkedIn

Abdul Muquite

Chief Information Officer

Abdul leads Tribe's technology and infrastructure — network architecture, systems, security and day-to-day IT operations across the group. With a background in BPO technology and result-driven analysis, he keeps Tribe's global, always-on operations running reliably and securely.

LinkedIn
Mateen Mughal

Mateen Mughal

VP, Business Operations & Support

Mateen brings 20+ years in business operations, revenue growth and customer experience — leading large-scale contact centers and CX teams to measurable gains in efficiency, profitability and service quality. Recently focused on applying AI and automation to make operations smarter and more scalable, he leads business operations and support at Tribe.

LinkedIn

Jeffery “Jeff” Morin

President, Kanekt365

A serial entrepreneur since 1995, Jeff has built and run multiple businesses and has worked in the BPO industry since the late 1990s. He leads Kanekt365 — Tribe's US restaurant and QSR call-center and automation venture — connecting American businesses with Tribe's operations.

LinkedIn
Tribe at a glance

By the numbers.

2,000+
Professionals
30,000+
Calls a day
24/7/365
Operations
PCI
Certified
2014
Since
6
Industries
Where we operate

Our delivery footprint.

Anchored in Pakistan's talent and delivered to enterprise standards. See why Pakistan is our advantage, and how we meet enterprise security & compliance standards.

Recognition

Recognized by Pakistan's technology industry.

Best in BPO

HBL P@SHA ICT Awards 2024

Top AI Application

HBL P@SHA ICT Awards 2025

Future Leaders Award — Architects of Tomorrow

ITCN Asia 2026

FAQ

About Tribe, answered.

About the company
What is Tribe Consulting?
Tribe Consulting is a global business process outsourcing (BPO) and AI company founded in 2014. It runs customer operations — calls, live chat, back office and more — for businesses worldwide, builds autonomous AI, and operates a family of its own companies across healthcare, restaurants, real estate, recruitment, industrial operations and logistics. Headquartered in Laconia, New Hampshire, Tribe has 2,000+ professionals across a global delivery network.
When was Tribe Consulting founded, and by whom?
Tribe Consulting was founded in 2014 by Modood Ahmed, who remains Founder & CEO. It began as a small Pakistani call center and grew organically — without outside capital — into one of Pakistan's largest BPO organizations, now 2,000+ people strong.
Where is Tribe Consulting located?
Tribe is headquartered in Laconia, New Hampshire (USA), with delivery centers in Karachi, Lahore and Islamabad (Pakistan), Ras Al Khaimah (UAE) and San José (Costa Rica). This footprint provides 24/7/365 coverage across time zones.
How big is Tribe Consulting?
Tribe employs 2,000+ professionals and handles more than 30,000 calls a day, operating 24/7/365 across its global delivery network. It is one of the largest BPO/BPM providers in Pakistan.
Is Tribe Consulting a reputable company?
Yes. Tribe has operated since 2014, serves clients across multiple countries, runs a PCI-certified operation, and has been recognized by Pakistan's technology industry through the HBL P@SHA ICT Awards. Its work is guided by three stated values: integrity, transparency and competence.
What does Tribe Consulting stand for?
Tribe stands for integrity, transparency and competence. It treats its companies as one interconnected ecosystem and aims to build globally respected companies from Pakistan that create meaningful careers and export world-class services and AI.
Services & industries
What services does Tribe Consulting offer?
Tribe offers BPO and managed operations — inbound and outbound call center, live chat and multichannel support, CRM services, back office, offshore recruitment, virtual assistants, HR outsourcing, digital marketing, surveillance and monitoring, and healthcare revenue cycle management — plus autonomous AI agents, AI products and software engineering through its arm CodingKey.
What is BPO (business process outsourcing)?
BPO is when a company hands specific business functions — such as customer support, calls, chat or back-office work — to a specialist partner, so it can focus on its core business. Tribe delivers these functions with trained human agents, autonomous AI, or a hybrid of both.
What industries does Tribe Consulting serve?
Tribe serves healthcare, real estate, restaurants and QSR, recruitment, retail and e-commerce, financial services, logistics and technology — with dedicated companies in several of these sectors, such as CareHub in healthcare and Ezra AI, Kanekt365 and TSourcing in restaurants.
Does Tribe only serve US clients?
No. Tribe serves businesses worldwide. Its US headquarters and global delivery network support clients across North America, the Middle East and beyond, around the clock.
AI
Does Tribe Consulting use AI?
Yes. Tribe builds and runs its own autonomous AI agents and offers every service as human, AI, or a hybrid — the client chooses the mix. Its AI is developed by CodingKey, Tribe's engineering company, and proven in Tribe's own live operations before it reaches outside clients.
What are autonomous AI agents?
Autonomous AI agents are software digital workers that carry out real tasks end to end — answering calls, taking orders, scheduling, or processing claims — and escalate to a human when judgment is needed. Tribe deploys them across industries including healthcare, recruitment and restaurants.
Is Tribe's AI replacing human jobs?
No. Tribe's model is hybrid: AI handles high-volume, repetitive work while people focus on judgment, relationships and complex problems. Tribe reskills its workforce to work alongside AI, moving people toward higher-value roles rather than replacing them.
The ecosystem
What companies are part of the Tribe ecosystem?
The Tribe ecosystem includes CareHub (healthcare), Ezra AI, Kanekt365 and TSourcing (restaurants/QSR), PropertyLeadX and Zell (real estate), SwiftRecruit AI (recruitment), VTurboTech (industrial), 247 Truckin (logistics) and CodingKey (AI and software engineering). Each is an independent brand sharing Tribe's people, engineering and infrastructure.
What is CodingKey?
CodingKey is Tribe's AI engineering company. It designs and builds the autonomous agents, AI products and platforms used across the Tribe ecosystem — and for enterprise clients — on the principle that its AI is proven in real operations before it's offered outside.
Working with Tribe
How do I start working with Tribe Consulting?
Contact Tribe's sales team through the website to discuss your needs. Tribe designs a tailored solution, recruits and trains a dedicated team (or configures AI agents), and launches with quality monitoring — with flexible ramp-up and ramp-down as your needs change.
How much does it cost to outsource to Tribe?
Pricing is tailored to each engagement and is transparent and all-inclusive, with no hidden fees — and typically more cost-effective than running the same operation in-house. Request a free quote for pricing on your specific requirements.
Is Tribe Consulting secure and compliant?
Yes. Tribe operates a PCI-certified contact center with data-security-compliant processes, secure infrastructure, access controls and audit trails, so sensitive customer and payment data is protected end to end.

Let's build what's next — together.

Great companies are built by great people. Partner with Tribe, or come build with us.