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AI Agents · Insurance

Insurance AI. Claims taken. Policyholders answered. Staff freed.

An autonomous agent for insurance agencies, MGAs, carriers and TPAs. It takes first notice of loss around the clock, gathers photos and documents, answers policy and billing questions, captures service and quote requests, and keeps claimants updated — while your licensed staff own every coverage and claim decision.

Available
Deploy this agent →Built by CodingKey →
What it handles

The work, done.

First notice of loss (FNOL) taken 24/7 by phone, chat or text, with photos and documents collected
Claim-status updates and proactive claimant notifications
Policy service — billing questions, ID cards, certificates of insurance and change requests captured for your team
Quote intake: prospect details gathered and handed to a licensed agent
Renewal and payment reminders
Document intake and data entry into your agency or claims system
Exceptions and red flags routed to your adjusters
Fit & control

Plugs into your stack. Keeps humans in control.

Integrates with

Your agency management or policy administration system, claims platform, CRM, telephony and email.

What stays human

Coverage advice, binding, underwriting and every claim decision stay with your licensed staff and adjusters. Complex, disputed or distressed claimants go to a person.

Compliance. SOC 2 Type II, and PCI DSS where payment data is involved. See our security & compliance →

How it works

Understand. Act. Escalate. Learn.

1

Understand

Trained on your brand, data, systems and rules.

2

Act

Integrated with your tools to actually complete the work — not just chat.

3

Escalate

Hands off to a human the moment something is complex, sensitive or outside policy.

4

Learn

Every interaction improves the system.

Responsible autonomy

The agent executes. Your people decide.

The agent handles the repeatable, high-volume work; your people own the decisions that matter. Human-in-the-loop escalation, full audit trails and security by default — built by CodingKey and proven in Tribe's own live operations before it reaches you. See our security & compliance.

Delivery choice

Human. AI. Or both — your call.

Run it as an AI agent, keep it fully human, or blend the two — you choose the mix, and change it as your confidence grows.

Available as

People and AI together — your call. Agents handle the volume, your specialists own the moments that matter. Start where you like, and shift the mix as your confidence grows.

Related services

Where this fits in our services.

Financial services operations →Inbound call center →Back-office support →
Outcomes

What you get.

Round-the-clock FNOL, fewer 'where is my claim?' calls, faster claim handling, and licensed staff focused on advice and sales instead of admin.

FAQ

Insurance AI, answered.

Does it give coverage advice or bind policies?
No. It gathers information and handles routine service; coverage advice, binding and claim decisions stay with your licensed staff.
Can it take first notice of loss after hours?
Yes. FNOL is taken 24/7 by phone, chat or text, with photos and documents collected and the claim logged for your team.
Who is it for?
Independent agencies, MGAs, carriers and third-party administrators — anyone with high volumes of routine policyholder and claims contacts.

Put this agent to work.

Tell us the workflow. We'll deploy an agent that runs it — with your people in control.

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