Legal AI. Every potential client answered, qualified and booked.
An autonomous intake and reception agent for law firms. It answers every call and web enquiry on the first ring, runs new-client intake to your script by practice area, collects what you need for a conflict check, books consultations and puts urgent matters in front of an attorney fast — in English or Spanish. It never gives legal advice.
AvailableWhat is a legal AI intake agent?
A legal AI intake agent is software that answers a law firm's calls and web enquiries on the first ring, runs new-client intake by practice area using the firm's own script, collects the names needed for a conflict check, books consultations and routes urgent matters to an attorney. Tribe's Legal AI does this 24/7 in English and Spanish, writes intake into Clio or MyCase, and never gives legal advice.
Updated
| Status | Available — built and ready to deploy for you |
|---|---|
| Best for | Firms that lose potential clients to voicemail, after-hours calls or slow intake |
| Channels | Phone, SMS, web forms and chat |
| Hours | 24/7, 365 days |
| Languages | English and Spanish |
| Works with | Clio and MyCase, plus your phone system, email and calendars. |
| A person takes over when | A distressed caller, a request for legal advice, an existing client with a sensitive matter, or anything outside your script |
| Security | Client information stays confidential, with role-based access and full audit trails. |
| Platform | Runs on TIOS; built by CodingKey |
The work, done.
Real situations it handles.
An accident on Saturday
A potential personal-injury client calls from the roadside. The agent runs your PI intake — date, injuries, insurance, treatment — and flags the matter to an attorney immediately.
An arrest at 2 a.m.
A family member calls about an arrest. The agent takes the essentials and routes the call to your on-call criminal-defence attorney by your rules.
A family-law consultation
A caller wants to discuss a divorce. The agent asks your screening questions, collects the other party's name for conflicts and books a paid or free consultation, as you set it.
Existing-client messages
Clients asking for an update get a clear message taken and routed to the right paralegal — never a guess about their case.
Courts and opposing counsel
Calls from courts, opposing counsel and vendors are identified and routed to the right person with a summary.
Spanish-speaking callers
Intake runs in Spanish when the caller prefers it, and your team receives the notes in English.
A new personal-injury enquiry, handled.
Answered
The agent picks up on the first ring, says it is a virtual assistant for the firm and explains it can't give legal advice.
Intake
It asks your personal-injury questions: what happened, when, injuries, insurance and treatment so far.
Conflict details
It collects the names of the other parties so your team can run a conflict check.
Consultation booked
It books a consultation on the right attorney's calendar and sends a reminder.
In Clio or MyCase
The intake record is written to Clio or MyCase, and a hot matter is flagged to the attorney straight away.
Example for illustration — not a real customer conversation.
Plugs into your stack. Keeps humans in control.
Integrates with
Clio and MyCase, plus your phone system, email and calendars.
What stays human
All legal advice, case evaluation, engagement decisions and fee discussions stay with your attorneys. Distressed callers go to a trained person first.
Compliance. Client information stays confidential, with role-based access and full audit trails. See our security & compliance →
Why it matters now.
Only 40% of law firms answered phone inquiries in Clio's 2024 Legal Trends Report research, down from 56% in 2019.
30.2% of attorneys said their offices were already using AI-based technology tools in the ABA's 2024 TechReport.
Third-party figures, linked to their sources. They describe the industry, not Tribe's results.
What it takes, and what you can measure.
What you get: Fewer potential clients lost to voicemail, faster response on high-value matters, cleaner intake data in your case-management system, and attorneys who spend their time on clients.
What we need from you
- Intake scripts for each practice area you take
- The conflict-check details you need collected
- Attorney calendars and consultation types
- Access to Clio or MyCase — or how you want intake sent
- Your urgent-matter rules and after-hours contacts
What you can measure
- Calls and web enquiries answered, by hour
- New matters taken through intake, by practice area
- Consultations booked and kept
- Urgent matters routed and time to reach an attorney
- Intake records created in Clio or MyCase
- Handoffs to a person, and why
Reported through TIOS. Tribe measures results on your own data rather than promising numbers up front.
The agent executes. Your people decide.
The agent handles the repeatable, high-volume work; your people own the decisions that matter. Human-in-the-loop escalation, full audit trails and security by default — built by CodingKey and proven in Tribe's own live operations before it reaches you. See our security & compliance.
Human. AI. Or both — your call.
Run it as an AI agent, keep it fully human, or blend the two — you choose the mix, and change it as your confidence grows.
People and AI together — your call. Agents handle the volume, your specialists own the moments that matter. Start where you like, and shift the mix as your confidence grows.
Where this fits in our services.
Often deployed alongside.
Legal AI, answered.
How can AI improve client communication for law firms?
Does Legal AI give legal advice?
Can it run intake for my practice area?
Does it run conflict checks?
Can intake go straight into Clio or MyCase?
Is client information kept confidential?
How does AI reduce missed calls for a law firm?
Is there a free trial?
Will Legal AI replace receptionists and intake staff?
How much does Legal AI cost?
Put this agent to work.
Tell us the workflow. We'll deploy an agent that runs it — with your people in control.