An autonomous agent that resolves the routine, routes the rest, and hands off to a person the moment a conversation needs judgment or empathy — on voice, chat, email and social, in multiple languages.
In developmentYour CRM and helpdesk, telephony and chat.
Frustrated or vulnerable customers, complex cases, and anything requiring discretion.
Trained on your brand, data, systems and rules.
Integrated with your tools to actually complete the work — not just chat.
Hands off to a human the moment something is complex, sensitive or outside policy.
Every interaction improves the system.
The agent handles the repeatable, high-volume work; your people own the decisions that matter. Human-in-the-loop escalation, full audit trails and security by default — built by CodingKey and proven in Tribe's own live operations before it reaches you. See our security & compliance.
Run it as an AI agent, keep it fully human, or blend the two — you choose the mix, and change it as your confidence grows.
People and AI together — your call. Agents handle the volume, your specialists own the moments that matter. Start where you like, and shift the mix as your confidence grows.
Instant 24/7 response, high deflection of repetitive contacts, consistent quality, and lower cost per contact.
Tell us the workflow. We'll deploy an agent that runs it — with your people in control.