Industries · Healthcare

Healthcare operations, minus the administrative weight.

Tribe runs the administrative engine behind healthcare providers — patient access, medical back office and full revenue cycle — with trained specialists, autonomous AI agents, or both. HIPAA compliant, 24/7, and proven every day in our own healthcare company, CareHub.

The challenge

What you're up against.

Care teams are stretched, administrative volume keeps growing, and every dollar moves slower than it should. Patients expect instant, around-the-clock access; payers demand clean claims and airtight documentation; and staffing an in-house team for all of it is expensive and hard to sustain. The administrative layer has become its own full-time operation — and it's pulling clinicians away from care.

What we run for you

The operation, handled.

Patient access24/7 patient inquiries by phone and chat, appointment scheduling, rescheduling and reminders — written to your EHR/PMS.
Insurance & authorizationseligibility and benefits verification, prior authorizations and referral coordination.
Revenue cycle managementthe full cycle: coding, charge capture, claims, denial management, A/R follow-up and patient billing.
Medical back officeprescription-refill triage, records requests, referrals and documentation support.
Care-gap outreachproactive outreach for screenings and adherence that supports CMS Star ratings.
Patient billing supportclear, respectful billing conversations and payment follow-up.
Available as Human · AI · or Hybrid
Tribe provides administrative and operational support to healthcare organizations — not clinical care. Every clinical decision stays with your providers.
AI agents for healthcare

Put autonomous agents on the repetitive volume.

Put Tribe's Healthcare AI on the repetitive volume — the first Tribe agent deployed in live operations. It answers patients, books visits, verifies insurance and works the revenue cycle 24/7, and hands to a human the moment a conversation needs one.

Delivery choice

Human. AI. Or both — your call.

Run it as an AI agent, keep it fully human, or blend the two — you choose the mix, and change it as your confidence grows.

Available as

People and AI together — your call. Agents handle the volume, your specialists own the moments that matter. Start where you like, and shift the mix as your confidence grows.

Why Tribe

Why Tribe for healthcare (proof, not promises).

We don't just serve healthcare — we operate in it ourselves:

HIPAA compliant · SOC 2 Type II audited · ISO/IEC 27001 certified — documentation under NDA on request. See our security & compliance →

Proven in CareHubour own healthcare company runs this exact operation for clinics, ACOs, MSOs and hospitals, every day. (details →)
Deployed healthcare AInot a demo: our Healthcare AI agent already runs in live operations, with clinicians in control. (details →)
Full revenue cyclecertified specialists and AI across the entire cycle, from eligibility to collections. (details →)
Always on24/7/365 patient access across phone, chat and email.
Lower costenterprise-grade healthcare operations at a fraction of in-house cost.
01

Cost

Transparent, all-inclusive pricing, and better value than comparable providers. Not cheapest; best value.

a fraction of in-house
02

Compliance & security

PCI DSS, ISO/IEC 27001, SOC 2 Type II, HIPAA and GDPR — documentation on request.

5 standards
03

Quality

95% schedule adherence, continuous QA and coaching, and the weekly metrics you choose.

80% FCR
04

Delivery & scale

2,000+ professionals, 30,000+ calls a day, with global site redundancy — no single point of failure.

24/7/365
05

Process

A structured project-launch process, agreed SLAs and KPIs, and continuous improvement.

SLA-backed
06

People

Rigorously recruited via SwiftRecruit AI and continuously trained — they stay on your account.

92% retention
07

Technology

Our own AI agents and platforms, integrated with the tools you already run.

Built in-house
08

Trust

Named references and proof across our own operating companies.

10+ years
We don't just run operations for clients. We run our own companies on this exact engine — CareHub, PropertyLeadX, Kanekt365, TSourcing and more — at scale, every day. We'll run yours the same way.
Outcomes

What you get.

Round-the-clock patient access, cleaner claims and faster reimbursement, more care gaps closed, a lighter administrative load on clinical staff — and a lower cost to serve.

FAQ

Questions, answered.

Is Tribe HIPAA compliant?
Yes — operations run to HIPAA requirements, with SOC 2 Type II audits and full audit trails. Documentation is available under NDA.
Does AI make clinical decisions?
No. AI and specialists handle administrative and engagement work only — clinicians make every care decision.
Who do you work with?
Clinics, ACOs, MSOs and hospitals — through Tribe and our healthcare company, CareHub.
Can I choose human agents, AI, or both?
Your call — trained specialists, the deployed Healthcare AI agent, or a blend you can change over time.
How is CareHub related to Tribe?
CareHub is Tribe's own healthcare company — the live operation where this entire practice is proven before it reaches you.

Let's take the admin off your clinicians' plates.

Tell us the workflow. We'll run it — with people, AI, or both, and your team in control.