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AI Agents · HVAC & Home Services

HVAC & Home Services AI. Every call answered. Every job booked.

An autonomous agent for HVAC, plumbing, electrical and other home-service businesses. It answers every call and message on the first ring, sends real emergencies to your on-call tech, books service calls and maintenance visits straight into your schedule, and follows up on every open estimate — while your techs stay on the job. It runs on TIOS, the same platform behind Tribe's live answering service.

Available
Deploy this agent →Built by CodingKey →
What it handles

The work, done.

Calls, texts and web chats answered 24/7 on the first ring — no voicemail, no hold queue
Emergency triage by your rules — no heat, no AC, burst pipes, sewage backups — with your on-call tech alerted at once
Safety-first scripts for gas smells and electrical hazards: get people clear and call the utility or 911, then alert your team
Service calls, tune-ups and maintenance-plan visits booked into your schedule
New-customer leads captured and open estimates followed up while your techs are on jobs
Seasonal surges — the first heat wave or cold snap — absorbed without adding headcount
Appointment reminders, confirmations and post-job review requests
Fit & control

Plugs into your stack. Keeps humans in control.

Integrates with

ServiceTitan, Housecall Pro and Jobber, plus your phone system, calendar and CRM.

What stays human

Pricing and quotes, diagnoses, warranty decisions and upset customers. The agent collects the details and books the visit; your team — or a trained Tribe agent — takes over whenever a caller needs a person.

How it works

Understand. Act. Escalate. Learn.

1

Understand

Trained on your brand, data, systems and rules.

2

Act

Integrated with your tools to actually complete the work — not just chat.

3

Escalate

Hands off to a human the moment something is complex, sensitive or outside policy.

4

Learn

Every interaction improves the system.

Responsible autonomy

The agent executes. Your people decide.

The agent handles the repeatable, high-volume work; your people own the decisions that matter. Human-in-the-loop escalation, full audit trails and security by default — built by CodingKey and proven in Tribe's own live operations before it reaches you. See our security & compliance.

Delivery choice

Human. AI. Or both — your call.

Run it as an AI agent, keep it fully human, or blend the two — you choose the mix, and change it as your confidence grows.

Available as

People and AI together — your call. Agents handle the volume, your specialists own the moments that matter. Start where you like, and shift the mix as your confidence grows.

Related services

Where this fits in our services.

HVAC & plumbing answering service →Answering service for contractors →After-hours answering →
Outcomes

What you get.

No lost jobs to voicemail after hours, faster dispatch on real emergencies, fuller schedules through peak season, and an office team freed from the phones.

FAQ

HVAC & Home Services AI, answered.

Does it dispatch my on-call tech?
Yes. You define what counts as an emergency, and the agent alerts your on-call tech by call, text or both — moving down your backup list if nobody responds.
Does it give prices over the phone?
No. It collects the details and books the visit, so pricing stays with you.
Which trades does it cover?
HVAC, plumbing, electrical, roofing and other home-service trades — each set up with its own emergency rules and job types.
Which software does it work with?
ServiceTitan, Housecall Pro and Jobber — or email and text if you run on something else.
Can a customer still reach a person?
Always. The agent says it is a virtual assistant, and a person takes over whenever a caller asks or the call needs judgment.

Put this agent to work.

Tell us the workflow. We'll deploy an agent that runs it — with your people in control.

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