Answering service for contractors and construction firms.
Your crews are on site, the phone is ringing, and every missed call is a job someone else wins. An AI receptionist run on TIOS answers on the first ring, qualifies new-project leads, books estimates and handles homeowner and site calls — so nothing slips while you work. A trained agent takes over whenever a caller needs a person.
Free trial · Month-to-month, no long-term contract · English & Spanish, 24/7
Leads qualified. Crews left to work.
New-project leads
Callers are qualified by job type, address, timeline and budget range, so you only drive out for work you want.
Estimates booked
Leads that fit are booked into your calendar for a site visit, with the notes attached.
Homeowners mid-job
Clients calling about a job in progress get a courteous answer and a message routed to the right project manager.
Subcontractors and suppliers
Deliveries, schedule changes and sub questions are logged and passed to the right person on your team.
Storm surges
After a storm, roofing and restoration calls spike. Overflow coverage keeps every caller answered while your office catches up.
Site emergencies
Anything on your emergency list — a site incident, a security problem, storm damage on an open roof — goes straight to your on-call contact.
A kitchen-remodel lead on a weekday afternoon
First ring
The AI receptionist answers as your virtual assistant while the crew is on site.
Qualifies
It asks about the project, the address, the timeline and the budget range you set.
Books
The lead fits your criteria, so an estimate visit is booked into your calendar.
Person when needed
The caller has detailed questions, so a trained agent takes over with the notes.
Logged
The lead and the booking land in Jobber, Housecall Pro or ServiceTitan.
An illustration of how a call can run — not a recording of a real call. Your own rules decide each step.
AI on the first ring. A person the moment it matters.
The AI receptionist introduces itself as a virtual assistant and offers a person. No pretending. A trained agent takes over when:
Every handover carries the full context — who is calling, why, and what has been said — so nobody has to repeat themselves.
Qualified to your rules.
You tell us what a good lead looks like. Typical questions:
Into the systems you already use.
Leads and bookings go into ServiceTitan, Housecall Pro or Jobber — or reach you by email and text if you prefer.
Run on TIOS. Proven at scale.
TIOS is Tribe's operating model: AI agents, enterprise platforms and trained people working as one system. On your phones, that means an AI receptionist that answers instantly, people who step in with the full context, and one record of every call.
Calls are answered by Tribe's delivery centres in Pakistan and Costa Rica. Our US office is in Laconia, New Hampshire.
More answering services.
Questions, answered.
Can you qualify leads before they reach me?
Can you book estimates?
What about call spikes after a storm?
Do you work with Jobber, Housecall Pro or ServiceTitan?
Do you give quotes?
Is it AI or a real person?
Every call answered, from the first ring.
Start with a free trial — month-to-month, no long-term contract.