An AI receptionist that answers every call, with people behind it.
An AI receptionist is software that answers your business phone the way a trained receptionist would: it picks up on the first ring, understands why someone is calling, books appointments, answers common questions and takes messages, at any hour. Tribe's AI receptionist does this 24/7 in English and Spanish, tells every caller it is a virtual assistant, and hands the call to a trained Tribe agent whenever a person is needed.
Free trial · Month-to-month, no long-term contract · English & Spanish, 24/7
What the AI receptionist handles.
Every call, first ring
Calls are answered the moment they come in, day or night, including several at the same time.
Appointments booked
Callers are booked, rescheduled or confirmed to your rules, so the calendar fills while you work.
Questions answered
Hours, services, service areas and other common questions are answered from the information you approve.
Messages taken
Detailed messages are captured and sent to the right person on your team by email or text.
Urgent calls routed
You decide what counts as urgent. Those calls go straight to your on-call contact.
A person on hand
A trained Tribe agent takes over whenever a caller needs one, with everything said so far.
A caller rings at 6:50 a.m., before anyone is in
First ring
The AI receptionist answers, says it is a virtual assistant for your business, and asks how it can help.
Their language
The caller switches to Spanish. The AI carries on in Spanish.
Booked
It checks your rules and books the appointment the caller asked for.
Person when needed
A question falls outside your script, so a trained agent takes over with the notes so far.
You're informed
A summary reaches you by email or text before you open.
An illustration of how a call can run — not a recording of a real call. Your own rules decide each step.
AI on the first ring. A person the moment it matters.
The AI receptionist introduces itself as a virtual assistant and offers a person. No pretending. A trained agent takes over when:
Every handover carries the full context — who is calling, why, and what has been said — so nobody has to repeat themselves.
What to know before you switch it on.
The call flow on this page is an example. Tribe does not publish recordings of real calls.
Into the systems you already use.
Bookings, intake notes and messages go into the software you already run: Clio and MyCase for law firms, AppFolio and Buildium for property managers, and ServiceTitan, Housecall Pro and Jobber for home-service trades. If you use something else, they reach you by email and text.
Run on TIOS. Proven at scale.
TIOS is Tribe's operating model: AI agents, enterprise platforms and trained people working as one system. On your phones, that means an AI receptionist that answers instantly, people who step in with the full context, and one record of every call.
Calls are answered by Tribe's delivery centres in Pakistan and Costa Rica. Our US office is in Laconia, New Hampshire.
More answering services.
Guides:
Questions, answered.
What is an AI receptionist?
Is an AI receptionist the same as a virtual receptionist?
Is it AI or a real person?
Does the AI receptionist speak Spanish?
Which software does it work with?
Can a medical practice use it?
Is there a contract?
How much does an AI receptionist cost?
Who do US businesses sign the contract with?
Where are your agents?
Can I hear a real call?
Every call answered, from the first ring.
Start with a free trial — month-to-month, no long-term contract.