Bilingual answering service in English and Spanish.
Every caller is served in the language they speak. An AI receptionist run on TIOS answers in English or Spanish, Spanish-speaking agents are available 24/7 to take over whenever a caller needs a person, and your team always receives the messages in English.
Free trial · Month-to-month, no long-term contract · English & Spanish, 24/7
Served in their language. Summarized in yours.
Language on the first ring
The greeting offers English or Spanish, and callers can switch at any point. The AI receptionist handles both.
Spanish-speaking agents, 24/7
When a caller needs a person, a Spanish-speaking agent takes over — day or night — with the full context of the call.
Messages in English
Every call is written up for your team in English, with the caller's own words noted where they matter.
Legal intake in Spanish
New-client intake runs in Spanish to the same script, so a Spanish-speaking caller gets the same attention as everyone else.
Residents and customers
Maintenance requests, service calls and bookings work the same way in both languages, following the same rules.
Patients
Appointments and after-hours messages for Spanish-speaking patients, with the same privacy safeguards as every other call.
A Spanish-speaking caller at 9:15 p.m.
First ring
The AI receptionist greets the caller and offers English or Spanish.
In Spanish
The caller chooses Spanish and explains the problem; the conversation continues in Spanish.
Person when needed
The caller asks for a person, so a Spanish-speaking agent takes over with the context.
Resolved
The agent books the appointment or takes the message, following your script.
In English
Your team receives the summary in English.
An illustration of how a call can run — not a recording of a real call. Your own rules decide each step.
AI on the first ring. A person the moment it matters.
The AI receptionist introduces itself as a virtual assistant and offers a person. No pretending. A trained agent takes over when:
Every handover carries the full context — who is calling, why, and what has been said — so nobody has to repeat themselves.
A real Spanish-speaking team.
Spanish and English calls are handled by trained agents, including Tribe's team in San José, Costa Rica, with Spanish-speaking agents available around the clock. The AI receptionist answers in both languages, and hands over to a Spanish-speaking agent whenever a caller needs a person.
Into the systems you already use.
Messages arrive in English by email or text, and bookings go into your calendar or your practice, property or field-service software.
Run on TIOS. Proven at scale.
TIOS is Tribe's operating model: AI agents, enterprise platforms and trained people working as one system. On your phones, that means an AI receptionist that answers instantly, people who step in with the full context, and one record of every call.
Calls are answered by Tribe's delivery centres in Pakistan and Costa Rica. Our US office is in Laconia, New Hampshire.
More answering services.
Questions, answered.
Do callers choose the language?
Is Spanish available 24/7?
Who answers Spanish calls?
Do you translate the messages?
Which businesses use it?
Where are your agents?
Every call answered, from the first ring.
Start with a free trial — month-to-month, no long-term contract.