Legal answering service and client intake for law firms.
A potential client calls once. If nobody answers, they call the next firm. An AI receptionist run on TIOS answers every call on the first ring, runs new-client intake to your script, books consultations and puts urgent matters in front of an attorney — 24/7, in English or Spanish. A trained agent takes over whenever a caller needs a person.
Free trial · Month-to-month, no long-term contract · English & Spanish, 24/7
Every call a firm gets, handled to your script.
New-client intake
Intake by practice area, to your questions: contact details, the matter, key dates, the other parties for your conflict check, and how they found you.
Consultations booked
Callers who fit your criteria are booked straight into an attorney's calendar, with the intake notes attached.
Urgent matters, fast
An arrest, an accident, a hearing tomorrow: your rules decide which matters go to an attorney immediately, by call or text.
Existing clients
Clients calling about their matter get a courteous answer and a message routed to the right attorney or paralegal — never advice.
Courts and opposing counsel
Calls from courts, opposing counsel and other firms are identified and routed exactly the way you specify.
Spanish-speaking callers
Intake runs in Spanish to the same script, with the notes delivered to your team in English.
A car-accident call on a Saturday night
First ring
The AI receptionist answers as the firm's virtual assistant.
Intake
It collects the caller's details, the date and place of the accident, injuries and the other parties.
Qualifies
The matter fits your personal-injury criteria and, under your rules, needs a fast response.
Attorney alerted
The on-call attorney gets the intake summary by text, and a consultation is booked.
Logged
The intake notes go into Clio or MyCase, ready for your conflict check.
An illustration of how a call can run — not a recording of a real call. Your own rules decide each step.
AI on the first ring. A person the moment it matters.
The AI receptionist introduces itself as a virtual assistant and offers a person. No pretending. A trained agent takes over when:
Every handover carries the full context — who is calling, why, and what has been said — so nobody has to repeat themselves.
Intake, never advice.
Into the systems you already use.
Intake notes and consultations go into Clio or MyCase — or reach you by email and text if you prefer.
Run on TIOS. Proven at scale.
TIOS is Tribe's operating model: AI agents, enterprise platforms and trained people working as one system. On your phones, that means an AI receptionist that answers instantly, people who step in with the full context, and one record of every call.
Calls are answered by Tribe's delivery centres in Pakistan and Costa Rica. Our US office is in Laconia, New Hampshire.
More answering services.
Questions, answered.
Do you give legal advice?
Can you run intake for my practice area?
Do you run conflict checks?
Does intake go into Clio or MyCase?
Is client information kept confidential?
Is it AI or a real person?
Every call answered, from the first ring.
Start with a free trial — month-to-month, no long-term contract.